jiliwin1 Privacy Policy

1. Introduction

jiliwin1 ("jiliwin1," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jiliwin1 online gaming platform at jiliwin1.vip (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account or using the jiliwin1 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

jiliwin1 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile number
• Residential address (city, province, postal code)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification (e.g., Philippine passport, PhilSys ID, SSS ID, driver's license, UMID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or liveness verification images where required
• Source of funds documentation for high-value transactions

2.3 Financial Data

• GCash account number, PayMaya account details, or bank account information (BPI, BDO, Metrobank) used for deposits and withdrawals
• Transaction history including deposit amounts, withdrawal amounts, and dates
• Betting history and game activity records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Cookie identifiers and similar tracking technologies

2.5 Communications Data

• Records of your communications with jiliwin1 customer support
• Feedback, complaints, and dispute records
• Marketing preferences and opt-in/opt-out records

3. How We Use Your Personal Data

jiliwin1 processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your jiliwin1 player account.
• Identity Verification: To verify your age (21+) and identity in compliance with KYC and anti-money laundering obligations under Philippine law.
• Payment Processing: To process deposits, withdrawals, and refunds via GCash, PayMaya, BPI, BDO, and Metrobank.
• Game Provision: To deliver slots, bingo, live casino, and other gaming services available on the jiliwin1 Platform.
• Regulatory Compliance: To fulfill our obligations under the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and applicable PAGCOR regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized access.
• Responsible Gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, complaints, and support requests.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, subject to your marketing preferences and applicable opt-in requirements.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jiliwin1 Platform.

4. Legal Basis for Processing

jiliwin1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions) and to provide the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including KYC, AMLA, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing is necessary for jiliwin1's legitimate interests in fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

jiliwin1 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory & Law Enforcement Authorities

jiliwin1 may disclose your personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), PAGCOR, or other competent Philippine authorities where required by law, court order, or regulatory directive.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jiliwin1's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

5.4 No Third-Party Marketing

jiliwin1 does not share your personal data with third-party advertisers or marketing companies for their own marketing purposes.

6. Cookies & Tracking Technologies

jiliwin1 uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to understand how players interact with the Platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jiliwin1 Platform.

7. Data Retention

jiliwin1 retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years.
• Customer support communications are retained for three (3) years.
• Marketing preference records are retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized.

8. Data Security

jiliwin1 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jiliwin1 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting personal data access to authorized personnel on a need-to-know basis.
• Regular security audits and vulnerability assessments of the Platform infrastructure.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, jiliwin1 will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act of 2012 and its Implementing Rules.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jiliwin1:

• Right to be Informed: The right to know how your personal data is being collected and processed.
• Right of Access: The right to request a copy of the personal data jiliwin1 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) business days.

10. Children's Privacy

The jiliwin1 Platform is strictly intended for individuals aged 21 years and above. jiliwin1 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on jiliwin1, please contact us immediately at [email protected].

11. Updates to This Privacy Policy

jiliwin1 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Where changes are material, we will notify registered players via email or an in-platform notification. Your continued use of the jiliwin1 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

12. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jiliwin1, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Response Time: Within 5 business days for privacy-related inquiries
• Availability: 24/ 7, year-round

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels through appropriate Philippine government resources.